Getting a hold of tech teams when you need their help – especially with things that can get as complicated as torrents are – shouldn’t be a nightmare.
That’s why we’ve built this super easy to use contact page.
Our website and our platform is being updated on a regular basis. We are always using new tools, new technologies, and new systems to make sure that you have access to as many proxies and as many mirrors as possible.
We’ve also implemented a lot of new alarm systems that let us know if something goes “sideways” with our mirrors or our proxies, hopefully helping us to get out in front of these issues before they become a problem on your side.
Sometimes, though, those systems aren’t quite as foolproof as we hope.
Sometimes, it turns out, our best alarm systems are users just like you – people that are taking advantage of our platform a regular basis, folks that can spot problems before they become full-blown emergencies, and people that we definitely want to hear from whenever there’s an issue that needs to be addressed.
So if you come across something that isn’t working the way you expected, something that probably isn’t running as smoothly as you hoped, or something that should be working much better than it is right now – something you’d like to see improved – please don’t hesitate to drop us a line when you have a chance to.
We’ll be here, ready to rock and roll, ready to answer all of your questions, and ready to make this platform even better!
All of our contact tools are available on a 24/7 basis, 365 days a year – and all of them are 100% free of charge to utilize.
You’ll be able to reach out to us when it is most convenient for you, giving you full control over how you get a hold of us through the channels that you want to use to communicate.
We did this for a couple of reasons.
For starters, our platform is up on a 24/7 basis and it would make sense to limit our contact times if we are going to be running around-the-clock anyway.
No one would be happy with a feature going down and being unable to reach out to our tech support team right in the moment, instead having to wait hours (or maybe even days) for the issue to be addressed.
Well, with the tools that we have set up right now that is literally never going to be a problem for you!
You’ll be able to reach out to us whenever you need to, however you need to, to make sure that you let us know exactly what’s going on and exactly what you would like to see improved.
On top of that, we are always looking to add new tools to communicate with our end users.
We love to use email, but social media, direct messaging, live chat, and even phone support may be something that we add later down the line. It really all depends on how our users like to communicate.
We want to make sure that you’re able to get your message across with as little issue as possible.
At the end of the day, the best contact tools are always those that reduce friction as much as possible.
If you feel like every time you go to contact us you are facing obstacle after obstacle, bumping into challenges left and right, and just aren’t able to get your message across – or through to anyone that can actually help – what good would those contact tools be?
This is why we have really streamlined our contact solutions as much as possible, not only to give you tools that allow you to reach out whenever you need to but also make sure that our tools are as responsive and as easy to use on our end, too.
When you get right down to it, these contact tools aren’t just for you to reach out – they are to facilitate a conversation between our team and our end users.
We want to be able to make sure that everyone has the tools they need to communicate in a way that they feel comfortable and confident, but also in a way that allows them to communicate everything they are trying to get across, too.
Looking for Torrent Help?
So whether or not you are looking for torrent help specifically, are trying to get our attention about an issue with the platform, or just want to clarify something before you move forward please don’t hesitate to use these tools to reach out today.